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Last Updated: 2026-09-20

Exclusivity Policy

This Exclusivity Policy ("Policy") is entered into between you ("Customer") and CLSDleads LLC ("we," "us," or "our"). This Policy governs the exclusivity of leads purchased through the CLSDleads platform and is incorporated by reference into our Terms of Service.

1. Overview

What this Policy covers. This Policy applies to leads you purchase — that is, leads assigned to a premier order, and leads you buy from our aged-lead stores (Premier Overflow and Warehouse). It does not apply to anything else we offer. Sales Gym membership is outside this Policy: membership is access to aged inventory rather than a purchase of a lead, gym leads carry no exclusivity at all, and other members may work the same lead. Gym membership is governed by the Sales Gym sections of our Terms of Service. Nothing in this Policy gives you any exclusive right to a lead you reach through the Gym.

Within the scope described above, every lead purchased through the Platform includes a period of exclusivity: while a lead is exclusive to you, we will not sell or distribute that lead to any other customer. The length of the period depends on how the lead is purchased, and this Policy is where those periods are stated — the schedule in sections 2 and 3 below is the disclosure, and individual purchase screens do not repeat it. This Policy is incorporated by reference into the Terms of Service you accept when you buy, and it is linked from our checkout screens and from the footer of every page, so it is available to you before you purchase. The period that applies to a lead is the one this Policy set out at the time you purchased that lead — a later amendment does not shorten or lengthen the period on a lead you have already bought.

2. Premier Leads

  • Premier leads (freshly generated leads delivered to your order) are exclusive to you for 30 days from the date the lead is assigned to your order.
  • After the exclusivity period ends, the lead may be made available for purchase by other customers through our aged-lead inventory.

3. Aged Leads (Premier Overflow and Warehouse)

Aged leads are sold in age bands, and each band carries its own exclusivity period, measured from the date of purchase:

  • Premier Overflow, 1-3 days old: exclusive for 30 days.
  • Premier Overflow, 4-14 days old: exclusive for 30 days.
  • Premier Overflow, 15-30 days old: exclusive for 30 days.
  • Warehouse, 31-90 days old: exclusive for 14 days.
  • Warehouse, 91-180 days old: exclusive for 7 days.

After a lead's exclusivity period ends, it may be resold to other customers. A lead marked "previously sold" was purchased by another customer before its exclusivity expired; that customer retains the lead information they already received, and exclusivity on a new purchase cannot reclaim it.

4. Purchases Made Before This Policy

Leads assigned to orders placed before September 23, 2026 — the effective date of the exclusivity schedule in sections 2 and 3 — keep the exclusivity terms that applied when those orders were placed, including lifetime ("forever") exclusivity where that option was selected. We honor those commitments in full: such leads will not be resold, redistributed, or otherwise provided to any other customer. The date above is the same date our systems apply, and if you need to know which side of it a specific order falls on, ask us at support@clsdleads.io and we will tell you from your order record.

5. Customer Responsibilities

  • You are responsible for maintaining accurate records of your orders.
  • The following conduct violates this Policy, and any of it may result in termination of your account:
    • reselling, relicensing, publishing, or otherwise providing lead data to any third party, or using it to build or supplement a lead list, database, or product you provide to others;
    • opening or using more than one account to obtain more than one exclusivity period on the same lead, or to obtain a lead you or an account you control has already purchased;
    • misstating the channel, age band, or order a lead was purchased through in order to claim a longer exclusivity period than the one this Policy gives that purchase;
    • automated collection or bulk extraction of lead data from the Platform — including by script, bot, crawler, scraper, headless browser, or extension — or sharing your login credentials with any other person; and
    • submitting a replacement or refund request for a lead you have worked or delivered to a third party, in order to obtain the lead without paying for it.

What termination does not take. If we terminate your account under this section, you keep the leads you have already paid for, and the exclusivity period on each of them runs out its term exactly as it would have. We do not claw those leads back and we do not resell them early. What termination ends is your ability to buy more: you will not be able to start or continue a subscription, or place further orders in any store or age band. If any part of an order you have paid for is still unfilled when we terminate, contact us at support@clsdleads.io and we will settle the unfilled balance with you.

6. No Guarantee of Lead Outcome

CLSDleads does not guarantee the outcome, conversion, or success of any lead, regardless of exclusivity status. All leads are provided "as is" and subject to our Terms of Service and Refund Policy.

Exclusivity is a commitment about who else we will sell the lead to — nothing more. It is not a representation about the consent a consumer gave, whether that consent is still current, whether a number appears on any do-not-call registry, or whether any particular method of contacting the lead is lawful. Those matters are addressed in Lead Data, Consent, and Your Calling Practices in our Terms of Service, and they are your responsibility. Compliance with those rules is yours. We cannot take it on for you, and nothing in this Policy moves it to us.

7. Amendments

CLSDleads may amend this Policy. An amendment is effective when posted and applies to leads you purchase after that, but it does not change the exclusivity period on a lead you have already bought — section 1 governs, and section 7 does not override it. Your continued use of the Platform after an amendment is posted constitutes your acceptance of the revised Policy as it applies to purchases you make after that point.

We keep every prior version of this Policy. If you need the version that was in force on the date of a particular purchase, ask us at support@clsdleads.io and we will provide it.

8. Contact

For questions about this Policy, contact us at support@clsdleads.io.