Last Updated: 2026-09-20

Terms of Service

These Terms of Service ("Terms") are entered into between you and CLSDleads LLC ("we," "us," or "our"). These Terms govern your access to and use of the CLSDleads website at https://clsdleads.io, and of any other website, domain, or subdomain we operate for the same business (including https://clsdleads.com), together with any content, functionality, communication channels, software, and services offered on or through them (the "Platform").

Overview

By using the Platform, you agree to be bound and abide by these Terms of Service. CLSDleads may terminate your ability to use the Platform without notice if you do not comply with these Terms. If you do not agree to these Terms, you must not access or use the Platform. You must be at least 18 years old to use the Platform.

CLSDleads reserves the right to make changes to the Platform and to these Terms. All changes are effective when posted and apply to your use of the Platform and to purchases you make after that point. An amendment does not change the terms that applied to something you had already bought — including the exclusivity period on a lead, which is fixed by section 1 of our Exclusivity Policy; the replacement grounds and deadline for a lead, which are fixed by our Lead Replacement Policy; and whether a purchase is refundable or creditable and on what terms, which are fixed by our Refund Policy as it stood when you made that purchase or, for a membership, when the membership period you have paid for began; and, for a Sales Gym membership, what conduct is prohibited and what the consequence of it is, which are fixed by the Sales Gym Acceptable Use, Removal, and Forfeiture section as it stood when the membership period you have paid for began. If we broaden that list, the new list applies to you from your next membership period and not to the one you have already paid for. Your continued use of the Platform following the posting of the revised Terms means that you accept and agree to the changes as they apply going forward. We keep every prior version of these Terms and of each policy they incorporate; if you need the version that was in force on the date of a purchase, ask us at support@clsdleads.io.

All information CLSDleads collects on the Platform is subject to our Privacy Policy. By using the Platform, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

The following policies are incorporated into and governed by these Terms, and together with these Terms form the entire agreement between you and CLSDleads: Privacy Policy, Refund Policy, Exclusivity Policy, and Lead Replacement Policy. To the extent there is a conflict, these Terms supersede the incorporated policies, except that the Refund Policy controls on the availability of refunds and credits.

Services

CLSDleads provides a variety of product integrations and services (the "Services") on the Platform, which you may subscribe to through the Platform. All references to the Platform include the Services. All Services are subject to these Terms as well as any additional provisions provided. CLSDleads reserves the right to implement new elements as part of the Services, including changes that may affect the previous mode of operation. Your purchase of Services is not contingent on the delivery of any future release of any functionality or feature.

Intellectual Property

The Platform and its entire content, features, and functionality (including but not limited to text, graphics, logos, button icons, databases, music, sounds, images, or other material) are the property of CLSDleads or its licensors and are protected by copyright, trademark, and other intellectual property laws. The CLSDleads name and related logos are trademarks and service marks of CLSDleads. You may not use these marks without advance written permission.

Limited License and Prohibited Uses

CLSDleads grants you a personal, royalty-free, non-assignable, revocable, and non-exclusive license to access and use the Platform Content while using the Platform. Except as expressly permitted, any other use, including reproduction, modification, distribution, transmission, republication, framing, display, or performance of Platform Content without prior permission is strictly prohibited. You may use the Platform only for lawful purposes and in accordance with these Terms.

Customer/End User Conduct

You are fully responsible for your actions and the actions of your employees, agents, and clients with respect to use of the Platform. You agree not to use the Platform in any way that violates any applicable law or regulation, or for the purpose of exploiting, harming, or attempting to exploit or harm anyone in any way.

Payment

If you choose to purchase one or more of the Services provided on the Platform, you agree to pay all fees associated with the Services. All fees are exclusive of any applicable taxes or surcharges. You are responsible for providing accurate and complete billing information and for all charges incurred by your use of the Services.

Eligibility and Licensure

The Platform sells consumer insurance-inquiry records to insurance professionals, and to nobody else. By purchasing a lead, subscribing to any lead product, or joining the Sales Gym, you represent and warrant to us that you are a licensed insurance agent, a licensed insurance agency or producer, or an insurance marketing organization acting through licensed producers; that you hold each license and appointment required for the lines of insurance and the states in which you will use the lead data; and that you will keep them in good standing for as long as you hold or use lead data obtained from us. You will give us your license number or National Producer Number on request. This representation is made each time you purchase or renew, and it is continuing.

You may not purchase or access lead data in order to provide it to an unlicensed person, and you are responsible for anyone you allow to use your account. If this representation is untrue, or stops being true, we may suspend or terminate your account and your access to lead data immediately and decline to sell to you. We rely on it: our Privacy Policy tells consumers that the parties we sell lead information to are licensed insurance agents, insurance agencies, and insurance marketing organizations, and this section is what makes that statement true.

Sales Gym Membership

The Sales Gym (the "Gym") is a monthly membership that gives you access to our aged lead inventory for as long as your membership is active. While your membership is active you may view and work as many leads as you like, and you may download leads up to the daily download cap shown on the membership screen and in the Gym. That cap applies to downloads only; it does not limit how many leads you may see, open, or work. The inventory available in the Gym changes continuously, and we do not guarantee that any particular lead, lead type, state, or quantity of leads will be available at any time.

Technical limits on how fast requests may be made. So that we can tell a member working leads from an automated tool, we limit how quickly requests may be made to the Gym, and we may set and adjust those limits from time to time. This is a limit on the rate of requests and not on the number of leads you may work: it does not reduce how many leads you may view, open, or work in a day, it does not count against your daily download cap, and if you reach it you are asked to wait briefly and nothing you were working is lost. Where this Agreement says you may work as many leads as you like, it means exactly that — there is no quantity limit — subject only to these pace limits and to the daily download cap.

Gym leads are not exclusive. Membership conveys no exclusivity of any kind. Other members may be shown, may open, and may work the same lead you are working, at the same time. The Exclusivity Policy governs leads you purchase through a premier order or through our aged-lead stores; it does not apply to Gym access, and nothing in it gives you any exclusive right to a lead you reach through the Gym.

Billing cycle and automatic renewal. Membership is sold as a monthly subscription. You are charged the membership fee when you join, and your membership then renews automatically every month and you are charged the then-current monthly fee each month, until you cancel. The fee is shown to you before you join, and again in the confirmation we email you when you join, which is yours to keep. If we change the fee we will tell you before the change takes effect, and the change applies to your next renewal. Membership fees are exclusive of any applicable taxes or surcharges.

Cancellation. You may cancel your membership at any time, from the membership menu in the Gym or from your billing settings. Cancellation stops future charges and takes effect at the end of the period you have already paid for; your access continues until then. We do not provide partial-month or pro-rata refunds for the unused part of a paid period. See the Refund Policy.

Failed payments. If a membership payment fails we may retry it, and we may suspend your access to the Gym until a payment succeeds. A suspension for non-payment does not extend the period you have paid for and does not by itself cancel your membership.

Sales Gym Acceptable Use, Removal, and Forfeiture

Your membership is personal to you and to the single person whose account it is. The following conduct is prohibited. This list is deliberately specific, so that you know where the line is:

• Automated collection. Accessing the Gym or any lead record for the purpose of collecting, accumulating, or extracting lead records by means of a script, bot, crawler, spider, scraper, headless browser, browser extension, macro, or any other automated means, or calling our interfaces other than through the Gym as it is presented to you in a browser. This prong is about collection, not about how you read the screen: assistive and accessibility technology — a screen reader, magnifier, reading or contrast aid, or password manager, whether built into your browser or added to it as an extension — is not prohibited conduct, and nothing here asks you to stop using it.
• Bulk extraction. Building up a collection of lead records beyond what your own sales work requires — whether by download, export, screenshot, printing, copying, or any other method — and copying, harvesting, or accumulating lead records in bulk for any purpose other than your own sales work, however you obtained them. Also prohibited is any attempt to circumvent, disable, reset, or multiply the daily download cap, including by opening or using more than one account, or by using any download or export channel other than the one the Gym gives you, so as to take away more leads in a day than your cap allows. What the membership is for is not prohibited by this paragraph. Viewing, opening, and working as many leads as you like; writing down, noting, or recording the leads you are working so that you can call them and follow up with them; and downloading leads up to your daily cap and putting them into your own dialer or CRM are all permitted uses. The download cap limits how many leads you may take away from the Gym in a day. It is not a limit on how many leads you may see, open, work, or keep your own working notes on, and nothing in this paragraph makes it one.
• Credential sharing. Sharing, selling, lending, or disclosing your login credentials or an active session, or permitting any other person — including an employee, contractor, downline agent, or family member — to access the Gym through your membership.
• Resale or redistribution. Reselling, relicensing, publishing, or otherwise providing lead data obtained through the Gym to any third party, or using it to build or supplement a lead list, database, or product you provide to others.

We may remove you from the program at our discretion, and the remaining paid period is forfeited. If we determine, in our sole discretion, that you have engaged in any conduct described above, we may remove you from the Gym and terminate your membership immediately and without notice. In that event the remainder of the period you have paid for is forfeited: no refund, credit, or pro-rata adjustment of the membership fee will be made. This remedy is in addition to any other remedy available to us, including suspension or termination of your account under "Term and Termination" below.

What the forfeited amount compensates for. The forfeiture is compensation for our loss, not a punishment. The conduct described above takes the thing the membership fee is priced for. A member who extracts records in bulk, circumvents the download cap, or shares credentials has already taken that month's value of leads, and more of it than the fee was priced to cover; the records they took keep their full value to them after we remove them, while the same records are worth less to us and to every other member and buyer of that inventory afterwards. We also bear the cost of detecting and investigating the conduct in our access log, of removing the member and unwinding their access, and of the payment disputes that ordinarily follow a removal. Those losses are real, but at the time this Agreement is made they cannot practicably be calculated: they depend on how much was taken and on what is done with it, neither of which we can observe in advance. The remainder of the single monthly fee already paid is the parties' agreed reasonable estimate of that loss, and it is the ceiling on it — under this paragraph we keep the unused part of the month you had already paid for and nothing more, whatever the actual loss turns out to be. Any larger claim would have to be made under another remedy, and proved.

The access log is the record. We keep a per-lead access log of Gym activity — which lead was reached, by which member, at what time, and whether it was opened in the Gym or downloaded. We use that log to operate the Gym, to detect and investigate the conduct described above, to decide whether to remove a member, and as our record of the access you actually received if you dispute a charge with us, with your card issuer, or with any payment provider. The Privacy Policy describes that log and how long we keep it.

Lead Data, Consent, and Your Calling Practices

Leads made available on the Platform are records of consumer inquiries collected by CLSDleads or obtained from third-party suppliers. Leads offered through our aged-lead stores and through the Gym are, by design, older than newly generated leads, and may be substantially older than the date of the consumer's original inquiry.

We make no representation or warranty about consent. Except where we have expressly agreed otherwise in a signed writing, we do not represent or warrant that any lead carries prior express consent or prior express written consent for any purpose; that any such consent remains valid, current, or unrevoked; that a consumer's telephone number is absent from any do-not-call registry or suppression list; that any number is or is not a wireless number; or that any particular method of contact — live call, prerecorded or artificial voice message, automated or assisted dialing, text message, fax, or email — is lawful as to any lead. Leads are provided "as is" for this purpose as well as for the outcome disclaimers stated elsewhere in these Terms and in the Exclusivity Policy.

You are solely responsible for how you contact leads. You are solely responsible for determining whether and how you may lawfully contact any lead, and for complying with every law that applies to that contact, including the Telephone Consumer Protection Act and its implementing regulations, state telemarketing and mini-TCPA statutes, the federal Telemarketing Sales Rule, the National Do Not Call Registry and all applicable state do-not-call registries, your own internal do-not-call and consent-revocation records, applicable registration, bonding, and insurance licensing requirements, one-party and two-party call recording consent laws, and applicable text-message and email solicitation rules. You are responsible for scrubbing leads against those registries and records before contacting them, and for maintaining your own record of the consent you rely on.

Indemnity. You agree to indemnify, defend, and hold harmless CLSDleads and its officers, members, employees, and agents from and against any claim, demand, investigation, proceeding, penalty, loss, or expense (including reasonable attorneys' fees) arising out of or relating to your contact with, or use of, any lead, including any claim under the statutes and rules named above and any claim arising from your resale or redistribution of lead data.

Account Registration and Security

To access portions of the Platform or to register for or use the Services, you may be asked to provide registration details or other information. It is a condition of your use of the Platform that all information you provide is complete, current, and accurate. You are responsible for maintaining the confidentiality of your login credentials and for all uses of your account.

User Contributions

You are responsible for any content you submit or contribute to the Platform. By posting information, you agree not to post anything unlawful, threatening, abusive, harassing, defamatory, deceptive, or otherwise inappropriate. CLSDleads is not responsible or liable for the content or accuracy of any user contributions.

Disclaimer

The Platform and the Services offered through it are provided on an "as is" and "as available" basis without warranty of any kind, either express or implied. CLSDleads makes no warranty that the Platform or Services will meet your requirements or be uninterrupted, timely, secure, or error-free.

Limitation of Liability

Your exclusive remedy and our entire liability, if any, for any claims arising out of these Terms and your use of the Platform or the Services shall be limited to the amount you paid us for Services purchased on the Platform during the three (3) month period before the act giving rise to the liability. In no event shall CLSDleads be liable to you or any third party for any special, punitive, incidental, indirect, or consequential damages of any kind.

Term and Termination

These Terms will remain in full force and effect while you use the Platform or subscribe to any Services. CLSDleads may suspend or terminate your access to the Platform for any reason, with or without notice.

Where you have prepaid for a subscription, the effect of a suspension or termination on that prepaid period is governed by the section that describes the subscription and by the Refund Policy, and not by this section. For a Sales Gym membership specifically: if we terminate your membership for conduct described under Sales Gym Acceptable Use, Removal, and Forfeiture — automated collection, bulk extraction, sharing your login and resale of lead data — the remainder of the paid period is forfeited. If we terminate it for any other reason and you have not breached these Terms, then either your membership runs to the end of the period you have already paid for and simply does not renew, or, if we end your access before that date, we will refund the unused part of the period you have paid for to the payment method you paid with — we will tell you which of the two is happening at the time, and if a refund is due and has not reached you within ten business days, contact us at support@clsdleads.io.

Governing Law and Dispute Resolution

The laws of the State of Texas will govern these Terms and any disputes under them, without giving effect to any principles of conflicts of laws. Any controversy or claim arising out of or relating to these Terms shall be exclusively settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration proceedings shall be held in Dallas, Texas.

Contact Information

For questions about these Terms or the Platform, please contact us at support@clsdleads.io.